Privacy Policy

ARS ET AESTHETICA IN SALUTE, LDA.

ARS ET AESTHETICA IN SALUTE, LDA. is a corporate group dedicated to providing healthcare and wellbeing services which, in the course of its activities, processes the personal data of its clients.

ARS ET AESTHETICA IN SALUTE, LDA. and the entities that form part of it (collectively referred to as “ARS ET AESTHETICA IN SALUTE, LDA.”, “the Company” or “We”) guarantee respect for the privacy of their clients and adopt the necessary measures to protect their personal data.

This Privacy Policy governs the processing of personal data of users (hereinafter referred to as “User” or “Users”) collected through the use of this website (hereinafter referred to as the “Site”) by ARS ET AESTHETICA IN SALUTE, LDA., acting as the entity responsible for processing.

This Privacy Policy is complemented by the Terms of Use of the Site (available here) and the Cookie Policy (available here). It regulates the collection and processing of the personal data provided by Users when using the Site, as well as the exercise of their rights with respect to such data, in accordance with the applicable personal data protection legislation.

The provision of personal data implies knowledge and acceptance of the conditions contained in this Privacy Policy. When the data provided belong to another data subject, the User guarantees that they have informed that person of the conditions set out in this Policy and have obtained their authorisation to provide their data to ARS ET AESTHETICA IN SALUTE, LDA. for the purposes described herein.

Collection and Processing of Data

Purpose

  • Appointment booking for consultations and exams (all mandatory);
  • Spontaneous job application or application for a specific vacancy (all mandatory except those marked as optional);
  • Membership of the CareCard (all mandatory);
  • Subscription to the newsletter (only the email address is mandatory).

Data Collected

  • Type of consultation and Unit;
  • Health insurance or healthcare subsystem, chosen healthcare professional, Name, Mobile/Telephone, Date of birth, Email address;
  • Name, Email address, Telephone number, Gender, Date of birth, Town/City and Nationality, Education level;
  • Employment status and professional experience (optional), Units to which you are applying, Curriculum Vitae (optional), Position, Languages, and Qualifications (optional);
  • Name, Email address, Date of birth, Gender, Address and Postcode, Tax Identification Number, Mobile number, Household identification (where applicable);
  • Email address, Name, Gender, Date of birth, Region, Area of interest, Occupation.

Lawful Basis

  • Pre-contractual measures, performance of a contract at the request of the data subject, legitimate interests, or compliance with legal obligations to which the entities of ARS ET AESTHETICA IN SALUTE, LDA. are subject;
  • Pre-contractual measures or performance of a contract at the request of the data subject, or consent;
  • Pre-contractual measures or performance of a contract at the request of the data subject;
  • Consent.

The User guarantees that they are of legal age and that the data provided are true, accurate, complete, and up to date, being responsible for any inaccuracy.
ARS ET AESTHETICA IN SALUTE, LDA. assumes that the data collected were entered by the respective data subject or with their authorisation.

When the data entered include health data, ARS ET AESTHETICA IN SALUTE, LDA. guarantees that processing will occur solely for the purpose of responding to the User’s request, based on the necessity of processing for the provision of healthcare or treatment.

Data Retention Periods

Personal data will be retained in strict compliance with applicable legislation and only for as long as is strictly necessary to achieve each of the purposes indicated above, unless a longer period is required by law or necessary for ARS ET AESTHETICA IN SALUTE, LDA. to exercise its rights in judicial proceedings.

Security Measures

ARS ET AESTHETICA IN SALUTE, LDA. makes every effort to protect Users’ personal data from unauthorised access. To this end, it uses security systems, rules, and other procedures designed to ensure data protection and prevent unauthorised access, misuse, disclosure, loss, or destruction of data.

However, Users are responsible for ensuring that the devices and equipment they use to access the Site are adequately protected against harmful software, computer viruses, and worms.

Users’ Rights

The User may, at any time and free of charge, exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability, under the terms of the law.
The User may also withdraw their consent, where consent is the lawful basis for processing, noting that this does not affect processing previously carried out based on consent given.

  • Right of Access: the right to obtain confirmation of whether their personal data are being processed and to obtain a copy of their personal data under processing.
  • Right to Rectification: the right to request the correction of personal data that are inaccurate or incomplete.
  • Right to Erasure: the right to obtain the deletion of their personal data.
  • Right to Restriction of Processing: the right to request restriction of the processing of their personal data, either through suspension of processing or limitation to certain data categories or purposes.
  • Right to Portability: the right to receive the data they have provided in a commonly used, machine-readable digital format or to request the direct transmission of their data to another entity that becomes the new controller, when processing is based on consent or the performance of a contract.
  • Right to Object: the right to object to data processing.

The User may, at any time, exercise these rights by sending a written request to ARS ET AESTHETICA IN SALUTE, LDA. at the email address bclinic@grupohpa.comor by post to Avenida do Infante, Praça do Turista 1G, 9000-021, Funchal.
For this purpose, ARS ET AESTHETICA IN SALUTE, LDA. may request proof of the User’s identity, to the extent strictly necessary for the exercise of their right.

The User also has the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD) or another competent supervisory authority if they believe that the processing of their personal data is unlawful.

Data Sharing

We may share your personal data with subcontracted entities for the purposes mentioned above, under contracts concluded with them, ensuring compliance with subcontracting obligations under applicable law — particularly concerning data security.

We may also disclose your personal data to third parties when we have obtained your unambiguous consent for such communication or when the transmission is carried out to comply with a legal obligation, a decision of the Comissão Nacional de Proteção de Dados, or a court order; or when such communication is made to protect the vital interests of Users or for any other legitimate purpose provided by law.

There will also be data sharing and interconnection among the various entities of ARS ET AESTHETICA IN SALUTE, LDA. to enable responses to requests submitted through the Site. For example, if a message concerns services provided by a specific Health Unit, the request will be forwarded to that Unit for review and reply.

Interaction with Social Networks

Through the Site, the User may access the social media pages of ARS ET AESTHETICA IN SALUTE, LDA., including Facebook, Instagram, LinkedIn, and YouTube.

ARS ET AESTHETICA IN SALUTE, LDA. cannot be held responsible for the processing of your personal data carried out by these platforms following access to their pages. Therefore, Users should carefully read the Terms and Conditions and Privacy Policies of these platforms before accessing them.

Further information about the use of cookies or other tracking technologies that support the functionality of access to our social media pages can be found in our Cookie Policy (available here).

Transfer of Data to Third Countries

ARS ET AESTHETICA IN SALUTE, LDA. strives to ensure that the processing of personal data takes place entirely within the European Economic Area (EEA).

Notwithstanding the above, when necessary for operational purposes, ARS ET AESTHETICA IN SALUTE, LDA. may transfer personal data to third countries or international organisations that:

  • are subject to an adequacy decision by the European Commission, or
  • have appropriate safeguards in place under the law (e.g. adoption of EU Standard Contractual Clauses).

When data are transferred to third countries or international organisations based on appropriate safeguards, ARS ET AESTHETICA IN SALUTE, LDA. ensures the implementation of supplementary measures to guarantee that the personal data enjoy a level of protection essentially equivalent to that in the European Union.

Links to Third-Party Websites

Links contained on this Site may lead to other websites.
We do not accept responsibility for, nor do we endorse or in any way support or subscribe to, the content of such websites, nor of any websites linked to or referred to by them.

This Privacy Policy applies solely to information collected through this Site.

Contacts

The User may contact us regarding any matter related to the processing of their personal data or the exercise of their rights under applicable law and, in particular, referred to in this Policy, using the following contact details:

Email: b.clinic@grupohpa.com
Address: Avenida do Infante, Praça do Turista 1G, 9000-021, Funchal


Changes to the Privacy Policy

We reserve the right to amend, add, or revoke, in whole or in part and without prior notice, this Privacy Policy at any time with immediate effect.
Any amendments will be promptly published on this same page.

Click here to view our Cookie Policy.

Date of last update: 16 October 2023

Information Notice on the Processing of Personal Data for Newsletter Subscription

The data collected in this form will be processed by ARS ET AESTHETICA IN SALUTE, LDA., as the entity responsible for processing.

The information provided will be processed, with your consent, for the purpose of sending informational communications about the services and activities carried out by ARS ET AESTHETICA IN SALUTE, LDA. and its network of affiliated hospitals and clinics, via the newsletter.

Your data will be retained for as long as you remain interested in receiving our newsletter. Under applicable law, you may request access to your personal data, as well as their rectification, erasure, restriction of processing, portability, or objection to processing, by email to b.clinic@grupohpa.com or by written communication to ARS ET AESTHETICA IN SALUTE, LDA., Avenida do Infante, Praça do Turista 1G, 9000-021, Funchal.

You may also withdraw your consent for data processing for the stated purposes at any time. Withdrawal of consent does not affect processing carried out prior to its withdrawal.
Consent may be withdrawn via the “Unsubscribe” link included in all communications or by email to b.clinic@grupohpa.com Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados or another competent supervisory authority if you believe that the processing of your data by ARS ET AESTHETICA IN SALUTE, LDA. violates the applicable legal framework.

For more information, please consult our Privacy Policy.

Processing of Personal Data in the Context of Recruitment

The data collected in this form will be processed by ARS ET AESTHETICA IN SALUTE, LDA., as the entity responsible for processing.

The information provided, necessary for pre-contractual procedures, will be processed by ARS ET AESTHETICA IN SALUTE, LDA. for recruitment purposes and to assess a potential collaboration between the data subject and ARS ET AESTHETICA IN SALUTE, LDA., considering the position(s) and/or entities applied to.

In the context of recruitment, your personal data will be stored for one year after the completion of the recruitment process or for as long as legally required depending on the purposes pursued.
With your consent, the information collected may be kept for two years so that we can contact you regarding similar job opportunities. Longer retention periods may apply where legally required.

Failure to provide the required information in the mandatory fields will result in the inability to consider your application for potential collaboration with ARS ET AESTHETICA IN SALUTE, LDA.

Under applicable law, you may request access to your personal data, as well as their rectification, erasure, restriction of processing, portability, or objection to processing, by email to b.clinic@grupohpa.com You may also withdraw your consent for data processing at any time, without affecting processing carried out prior to withdrawal.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD) or another competent supervisory authority if you believe that the processing of your data by ARS ET AESTHETICA IN SALUTE, LDA. violates the applicable legal framework.

For more information, please consult our Privacy Policy.

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